Q Are you a factory?

A Yes, we are a physical factory, the source manufacturer.

Q How long does the production delivery cycle take?

A The production cycle mainly depends on the order quantity and the complexity of the product process. Usually takes 15-20 days.

Q Is there any guarantee for the safety and certification of the product?

A Safety is our top priority. Our products have passed the national 3C safety certification and can apply for relevant certifications according to customer needs.

Q What is the minimum order quantity?

A Our standard order quantity is usually 500-1000 units. The minimum order quantity for customized products will increase accordingly, depending on the complexity of the product and the cost of mold making.

Q Is there after-sales guarantee?

A We provide a clear warranty period (usually 12 months) and offer free repair or replacement services for quality issues caused by non-human factors. We have a dedicated after-sales team to promptly respond to and handle customer complaints.